California Employment Development Department Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 106 interview experiences · FREE TO READ
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18 roles · 106 reportsCandidate interview experiences
First-hand accounts from people who interviewed at California Employment Development Department.
California Employment Development Department
Office Technician
Entry Average Positive experience Accept offer 1 round
Interview process
Panel
Interview formats
Behavioral
It was a panel Interview. Mostly behavioral questions like how do you multi-task, what tools do you use, any teamwork or communication skills, and etc. They also included a printout of the questions for you to refer to which I found to be very helpful and not something I see done often.
Confirmed questions1 question
- Can you provide examples or experiences of multitasking?
California Employment Development Department
Employment Program Representative
Entry Difficult Positive experience Accept offer 3 rounds
Interview process
Take home Recruiter call Technical screen Presentation Background check
Interview formats
Technical Coding System Design Behavioral Other
It started with an online test and submitting a statement of qualifications. Then, there was an in-person interview with a panel of at least two people. After that, if it was a bilingual role, there was a language test. It wasn't a quick process, there were many initial steps that seemed designed to test if you could follow instructions.
Confirmed questions2 questions
- Be very familiar with the statement of duties, and what you submitted on statement of qualification.
- Be prepared to speak on past work experience and how you handled various work scenarios.
California Employment Development Department
Office Technician
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Background check Offer
Interview formats
Behavioral Technical
This was a limited term immediate hire position so the interview process was pretty quick and easy. We were asked to complete a Google Form as an initial screener with some questions about experience and qualifications. A few days after submitting the Google Form, I got an email saying I passed the initial screening and moved on to the phone interview. Phone interview was pretty easy too, just a few questions confirming experience and qualifications. After a few more days, I got a conditional offer depending on a background check.
Confirmed questions1 question
- Can you tell me how many years you've been doing office/clerical work?
California Employment Development Department
Disability Insurance Program Representative
Entry Average Neutral experience No offer 3 rounds
Interview process
Take home Panel Recruiter call
Interview formats
Behavioral Presentation Other
For an entry level job, I thought the interview process was a bit much. You have to do a writing exercise before the interview. You're given a scenario and have 15 minutes to write a response. After that, I went to the interview. Three people interviewed me and asked five questions. When the interview was over, they asked if there was anything I wanted to say. I did, and the interview concluded. As I was leaving, one of the panelists spoke with me and told me what I should do differently next time. I interpreted this as the interviewer letting me know I wouldn't be selected this time.
Confirmed questions2 questions
- What would you do if a claimant was upset because their claim was denied?
- Was there anything else you wanted to add?
California Employment Development Department Interview Questions
Quoted word for word from California Employment Development Department interview reports.
“In an audit situation, how would you handle a business owner who refuses to provide a requested document or claims not to have it?”
Read reports →“Can you list the active departments within the EDD and describe their primary functions?”
Read reports →“Could you explain what Caljobs is and what features it offers to assist individuals in their job search?”
Read reports →“What would you do if a claimant was upset because their claim was denied?”
Read reports →“How would you handle a claimant who is upset because their claim hasn't been paid?”
Read report →“What is your understanding of EDD and the Tax Auditor role?”
Read report →“How would you handle a customer who speaks a language you don't understand?”
Read report →“How would you deal with a customer who is upset and appears irrational?”
Read report →“What would you do if a coworker disagreed with your manager's instructions?”
Read report →Formats, difficulty and experience
Across all 106 California Employment Development Department interview reports.