California Casualty Claims Adjuster Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at California Casualty.
California Casualty
Claims Adjuster
Mid Average Negative experience No offer 3 rounds
Interview process
Recruiter call Background check Onsite
Interview formats
Behavioral Technical
Applied online, had a phone interview, then they requested 5 work references to fill out stuff online and send back. After that, there was an in-person interview with 3 managers, including the head of claims who was unprofessional and cussed. They asked STAR related questions and job specifics.
Confirmed questions2 questions
- How would you deal with a challenging customer?
- What's your process for deciding fault in an accident?
California Casualty
Claims Adjuster
Entry Difficult Positive experience Decline offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite
Interview formats
Behavioral Technical
This whole thing takes about a month. You apply online and then get an assessment that checks how well you'd fit in at California Casualty, kind of like an IQ test. Once that's done, an HR person will hit you up to set up a phone chat with a Talent Acquisition Specialist. If they think you're a good fit after that initial chat, they'll send your info to the Hiring Manager. You'll then have two interviews with them, and after that, it's a yes or no.
Confirmed questions6 questions
- Can you share an instance where you had to make a swift decision?
- How would you describe your typical daily tasks?
- Recount a situation where you encountered a challenging task.
California Casualty
Claims Adjuster
Entry Easy Negative experience No offer 4 rounds
Interview process
Recruiter call Technical screen Onsite Offer
Interview formats
Technical Behavioral
The interview process went fine until I met with management. The regional manager was unprofessional. I didn't get an offer, but I wouldn't have taken it anyway. Their expectations for a candidate didn't match their pay range, which was unacceptable, and a lot of their methods were old-fashioned. The job, as management described it, involved high expectations for low pay with bad tools. It might be an okay starting job if you're trying to get into insurance right after school, but don't plan on staying long.
Confirmed questions2 questions
- What is your preferred Xactimate code?
- Do you have any more serious questions for me?
California Casualty Claims Adjuster Interview Questions
Quoted word for word from California Casualty interview reports.
“What is your preferred Xactimate code?”
Read reports →“What's your process for deciding fault in an accident?”
Read reports →“Do you possess an Adjusters License?”
Read reports →“Tell me about a time you investigated a potentially fraudulent claim.”
Read reports →“Share an experience of when you had to negotiate with a claimant.”
Read report →“Can you describe a situation where you dealt with a complex claim?”
Read report →“Can you share an instance where you had to make a swift decision?”
Read report →“How would you deal with a challenging customer?”
Read report →“What inquiries do you have for me?”
Read report →Formats, difficulty and experience
Across all 7 California Casualty interview reports.