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Buchanan Technologies It Support Engineer Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 6 interview experiences · FREE TO READ

1.7 Rounds average
Average Typical difficulty
83.3% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Buchanan Technologies.

Showing 3 of 6
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Buchanan Technologies

Service Desk Analyst

Operations · a year ago

Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Offer
Interview formats
Behavioral

The interview was really nice and happened completely on Microsoft Teams. They were flexible with scheduling and good about calling back. They also replied fast by email when they made a decision.

Confirmed questions2 questions
  • Do you have experience with ticketing systems?
  • How do you handle juggling multiple projects simultaneously?
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Buchanan Technologies

Service Desk Analyst

Operations · more than a year ago

Entry Average Positive experience Accept offer 3 rounds
Interview process
Take home Technical screen Onsite
Interview formats
Technical Behavioral

The interview process involves 3 rounds. It was quite easy and the staff were very good. The first step is an assessment; passing this allows you to move to the second round. The second round includes reading comprehension, followed by an in-person interview with the manager.

Confirmed questions1 question
  • Be ready for common troubleshooting questions.
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Buchanan Technologies

IT Support Specialist

Operations · more than a year ago

Entry Easy Negative experience No offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral

I talked to the hiring manager about my resume, but they kept hanging up on me to do other things. I had already sent my resume, but they asked me to send it directly to them so they could call me back.

Confirmed questions1 question
  • What sparked your interest in the IT field?

Buchanan Technologies It Support Engineer Interview Questions

Quoted word for word from Buchanan Technologies interview reports.

Can you explain the difference between sympathy and empathy?

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Given that you live in a different city, are you okay with the commute to our office?

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How do you handle juggling multiple projects simultaneously?

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Formats, difficulty and experience

Across all 6 Buchanan Technologies interview reports.

Interview formats

Behavioral 62.5%
Technical 37.5%

Interview difficulty

Easy 33.3%
Average 66.7%
Difficult 0%

Candidate experience

Positive 83.3%
Negative 16.7%