Bruster's Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 35 interview experiences · FREE TO READ
Which role are you interviewing for?
2 roles · 35 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Bruster's.
Bruster's
Ice Cream Scooper
Entry Difficult Negative experience No offer 3 rounds
Interview process
Recruiter call Technical screen Presentation
Interview formats
Behavioral Technical Presentation
The interview mainly consisted of a few questions about hypothetical scenarios and general information. There was a requirement to study the ice cream recipes, and candidates were tested on them. Unfortunately, there wasn't much time provided to learn and go through all the necessary materials.
Confirmed questions2 questions
- How would you handle a customer issue?
- What steps would you take if a customer encountered a problem?
Bruster's
Cashier
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The interview was fine. They asked some general questions about my school schedule. Since I'm in high school, they were concerned about my college plans and transportation because those things would affect how long I could stay and if I could get to work.
Confirmed questions3 questions
- What's your availability like?
- Do you have college plans?
- How will you get to work?
Bruster's
Sales Associate
Entry Easy Neutral experience Decline offer 1 round
Interview process
Recruiter call Offer
Interview formats
Behavioral
I dropped off a handwritten application at the store and heard back within two weeks. The manager I spoke with was super nice and the interview didn't take long. Since I was a few years older than most of the staff, it felt pretty laid back to me. I got a job offer by the end of that week. I initially accepted, but then the manager didn't follow up about when I'd start. A few days later, I called to ask and found out he'd lost my number. By then, I'd gotten a better offer from another retail place, so I apologized and told him I couldn't start as planned. He was really understanding about it. It was a decent experience overall, but I'd probably suggest it more for teenagers than for college students.
Confirmed questions1 question
- Can you share some of your previous experiences that demonstrate you'd be suitable for this role?
Bruster's
Ice Cream Maker
Entry Easy Neutral experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
It was about a 10-minute interview, the owner had actually read my resume so they hardly asked me any questions about myself. They explained the job duties and how difficult it would be, and also explained the pay rate for slow vs. busy times of the year. It's a great beginner job for anyone who can multitask, and it also has very flexible work hours, making it suitable for those in school.
Confirmed questions3 questions
- What's your preferred ice cream flavor?
- How much prior food service experience do you have?
- Can you describe your approach to customer service?
Bruster's Interview Questions
Quoted word for word from Bruster's interview reports.
“If the guest fee is $3.79 and you are given $4.00, how much change would you give back?”
Read reports →“What change would you give if a customer bought $14.50 in ice cream and paid with $20?”
Read reports →“What's your preferred ice cream flavor?”
Read reports →“What would you do if a customer was unhappy with their ice cream?”
Read reports →“What would you do if you saw two coworkers fighting?”
Read report →“Do you have college plans?”
Read report →“How would you deal with a situation where two colleagues were in a heated argument?”
Read report →“How would you define customer service?”
Read report →“On a very slow day, what would your actions be?”
Read report →Formats, difficulty and experience
Across all 35 Bruster's interview reports.