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BrowserStack Customer Engineer Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 11 interview experiences · FREE TO READ

4.3 Rounds average
Average Typical difficulty
54.5% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at BrowserStack.

Showing 3 of 11
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Customer Engineer

Engineering · a year ago

Mid Average Negative experience No offer 4 rounds
Interview process
Recruiter call Take home Technical screen Onsite Panel Group Presentation Background check Offer
Interview formats
Technical Coding Behavioral

The interview process started with an intro round where I had to make and send a video. Then there was a technical task where I had to automate a scenario and run it on the Browserstack platform. After that, a technical round followed where they asked me to walk through the code of the assignment I submitted. The last two rounds were a managerial round and a director round. The first couple of rounds were great, but the last two felt unprofessional; the interviewers seemed casual and uninterested, like they were just going through the motions. It felt like they were just there to check a box. Getting rejected is okay, but a good interview experience involves interviewers who show at least some interest in the candidate. It seemed like they had no interest in the last two rounds. Both interviews finished earlier than scheduled. If there are issues with a candidate's experience or profile, why proceed to managerial and director rounds just to waste their time?

Confirmed questions2 questions
  • Can you explain what happens when you enter a URL into a browser?
  • Describe how you would search for a specific text within a very large file, for example, a 5GB file.
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Customer Engineer

Engineering

Entry Difficult Neutral experience No offer 6 rounds
Interview process
Technical screen Technical screen Technical screen Recruiter call Technical screen Technical screen
Interview formats
Coding Technical

The interview process has a total of 6 rounds. It starts with a general coding round where you need to solve at least 2.5 out of 3 questions to move on. Then there are two machine coding rounds: one for selenium and another for server coding. After these initial coding rounds, which filter out most candidates (80-90%), there will be three more interviews. One is an HR interview, and the other two are technical interviews focusing on core concepts like networking, selenium, and OS, rather than typical DS/algo or database questions. It's common for questions to repeat from previous years, so preparing those is a good idea for any round.

Confirmed questions2 questions
  • HR interview
  • Technical interviews focusing on core networking, selenium, and OS questions.
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Senior Customer Engineer

Engineering

Senior Difficult Positive experience Accept offer 6 rounds
Interview process
Technical screen Presentation Technical screen Technical screen Recruiter call Offer
Interview formats
Coding Presentation Behavioral Technical Behavioral

So there were 6 rounds in total. The first one was a machine coding test, specifically on selenium. After that, there was a presentation round where I had to design a PowerPoint about a product. Then came a Manager round, which was mostly about networking questions. The fourth round was with the Director, covering management skills and a few technical questions. The fifth was the HR round.

Confirmed questions1 question
  • Can you design a cross browser script, integrating it with Jenkins, for an e-commerce website?

BrowserStack Customer Engineer Interview Questions

Quoted word for word from BrowserStack interview reports.

Can you explain what happens when you enter a URL into a browser?

Read reports

Describe how you would search for a specific text within a very large file, for example, a 5GB file.

Read reports

What is your understanding of Selenium architecture at a deep level?

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Describe your approach to processing large files on a machine with insufficient RAM.

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Can you design a cross browser script, integrating it with Jenkins, for an e-commerce website?

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Can you give a 30-minute technical sales demo about anything you choose?

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How do you approach resolving technical problems for customers?

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Formats, difficulty and experience

Across all 11 BrowserStack interview reports.

Interview formats

Technical 34.4%
Behavioral 25%
Presentation 18.8%
Coding 18.8%
Group 3.1%

Interview difficulty

Easy 9.1%
Average 63.6%
Difficult 27.3%

Candidate experience

Negative 36.4%
Positive 54.5%
Neutral 9.1%