Brookstone Sales Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 8 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Brookstone.
Brookstone
Sales Manager
Manager Difficult Positive experience Accept offer 4 rounds
Interview process
Recruiter call Phone screen Onsite Background check Offer
Interview formats
Behavioral Technical
Applied online. Got a call from the District Manager (DM) in under a week. Scheduled a 1-hour phone interview with him for the following week. It was a good chat, he was looking for specific traits for the store, staff, and location. Then, I had to interview face-to-face with the DM. I was ready, I knew my numbers cold (last year vs goal, average daily sales, store gross, P&L). Definitely know yours or have it handy. This place is all about results and high expectations; managers must know their stuff. This interview was scheduled for 10 days out, went well, pretty laid-back, conversational, and lasted over an hour. The DM was really open to questions and knew his district, the store, and the staff inside and out. DMs often sell in stores, and visits are frequent – mine was fun. After that, I had another phone interview with a different DM. Seemed like a formality, but it was interesting. This one focused a lot on my past experience, how adaptable I am, and asked specific things about building teams, training, and sales. It was also about an hour, conversational, and nice. Got an offer a few days later and took it.
Confirmed questions2 questions
- What's your preferred management style?
- What kind of management do you prefer?
Brookstone
Sales Manager
Manager Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical Presentation
sIMPLE PROCESS. fIRST INTERVIEW was with the DM. Within a few days a second interview was conducted with the Regional V.P Unless they are in town, that interview will be by phone. They both will want to know your specific sales experience. A lot of questions were asked pertaining to selling. Understanding selling behaviors; upt,ads, leaseline engagement, etc. they wanted to know if I was used to sales goals aswell; both individual and store.
Confirmed questions2 questions
- Make sure you emphasize that you have direct sales experience.
- Understand Add-ons, upt, ads, etc
Brookstone
Sales Manager
Manager Average Negative experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Phone screen
Interview formats
Behavioral
I applied online and got contacted about a week later by the District Manager to set up a face-to-face interview a few days later. After the interview, I didn't hear back for a week, so I called the DM and left a voicemail. Still no response. I had to chase this job down constantly leaving voicemails and even texted the DM, which is how she finally responded that I was still in the running and she was setting up phone interviews with the RVP.
Confirmed questions1 question
- Can you describe your most challenging customer service situation? What was the problem, what steps did you take, and what was the outcome?
Brookstone Sales Manager Interview Questions
Quoted word for word from Brookstone interview reports.
“What are your strategies for motivating an employee who is losing enthusiasm because they aren't getting enough hours?”
Read reports →“What kind of management do you prefer?”
Read reports →“What makes you want to apply at Brookstone?”
Read reports →“What's your preferred management style?”
Read reports →“Can you describe your most challenging customer service situation? What was the problem, what steps did you take, and what was the outcome?”
Read report →“Can you share some of your previous experiences and how you managed them?”
Read report →Formats, difficulty and experience
Across all 8 Brookstone interview reports.