
Brookstone Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 41 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Brookstone.
Sales Associate
The hiring process was quick and took place at Lenox Sq mall. Both the Regional Director and Managers conducted the interviews. Standard questions were asked. It was a two-round process, followed by a background check and a personality quiz for the final selection. The entire procedure was convincing enough that I was hired on the spot at the mall and was given a choice of workstation location. However, after being hired, the process became cumbersome, tedious, and distant, lacking the enthusiasm needed to continue providing quality customer service to the public.
- What makes you feel like a great fit for this role?
Sales Associate
I talked with the main manager and the assistant manager. We sat in a seating area just outside the store. They asked me a lot about myself, like what I enjoy doing, my major, and how comfortable I am with gadgets. They also asked why I think Brookstone would be a good fit for me. They actually preferred if I didn't have much experience because they said it's easier to 'mold' and teach someone that way. Overall, it was a pretty great first experience and way easier than some interviews I've heard about.
- What is your interest in Brookstone?
Sales Associate
I talked with the Store Manager first, and they asked me about my past experience. Then, they had me go around the store and pick out an item I could sell, and I had to try and get them to buy it. It seemed to go well because they said I'd made enough of a good impression for a second interview with another manager. After that second chat, they mentioned the GM would be in touch about when the next steps would happen.
- Could you tell me about your hobbies?
- What do you envision for yourself in the next five years?
- In what ways do you see yourself contributing to our company's success?
Brookstone Sales Associate Interview Questions
Quoted word for word from Brookstone interview reports.
“Can you tell me the wattage of the massage chair?”
Read reports →“Can you sell me the chair you are currently sitting on?”
Read reports →“Can you approach people and comment on their clothing to start a conversation?”
Read reports →“Have you ever shopped at this store before?”
Read reports →“Do you own a cellphone? Try to sell it to me.”
Read report →“Could you try selling me this item?”
Read report →“Could you try to sell me this item?”
Read report →“What are you most excited about for the upcoming week?”
Read report →“How would you handle an unhappy customer regarding product quality from Brookstone?”
Read report →Formats, difficulty and experience
Across all 41 Brookstone interview reports.