Broadvoice Interview Questions
& Process

My interview experience at BroadVoice was unfortunately very disappointing. The whole process took about three months, and I had three video call interviews. The first few chats were nice, but as time went on, the lack of communication and follow-up really showed. After the last interview, I didn't get an offer or a clear update on my application. For over two months, the only contact was Jim Schultz, who kept saying he was 'still reviewing' things but didn't give many details or a timeline. Eventually, they just stopped replying to my emails, which I think is unprofessional and disrespectful of my time and effort. Basically, it was slow, unclear, and the communication was bad, which isn't great for someone looking for a serious job opportunity.

This was a 3 interview process: a phone screen with the talent acquisition lead recruiter, a video interview with the direct manager, and a phone interview with the head of people. The interview process was clear and each person knew what to tell me in what the next steps would be in the interview process. I could tell they were definitely asking me questions to primarily get a sense of my fit to the company culture, as well as what leadership skills I had to bring to the role. I felt like each person I interviewed with had a good sense of my resume and was prepared and ready to talk about my experience and the job. Overall, the process was pleasant and quick within a 2 week period.

The interview process was professional, timely, and also enjoyable. I first met virtually with a recruiter, and I was immediately grateful to feel that human connection. She was incredibly personable and genuinely interested in my experience and gave me the opportunity to share why I wanted to make a career change. I then interviewed virtually with the hiring manager. She was professional, but also allowed room for fun questions that allowed her to get to know me, and allowed me to learn about the culture of the company. Lastly, I interviewed virtually with another team member who I would work with regularly. This was to make sure we aligned and could work together well. She was incredibly knowledgable, warm, and welcoming. After all three interviews, I felt really excited about the people I'd get to work with, and the work I'd get to contribute to. Even with three interviews, I was impressed with how speedy the process was, and I was eager & excited to join the team when I received the offer!

I had a video screening with James the recruiter first. James was nice and talked about the role and answered my questions. Then I had a second video get-to-know-you with the hiring manager. It was more like a chat than an interview. I felt so at ease! After that, there were two tasks I had to do on my own time. First, the hiring manager wanted a general plan for my first few months. They looked at that, and then James called me to talk about salary. This is how Broadvoice usually does things before a formal interview. It seemed a bit backward to me at first, but James explained their process and gave me time to think about salary ranges. About a week later, I got invited to a panel video interview. Sadly, I had already accepted another job. The recruiter took time to understand my other opportunity. I liked how thorough this process was and if I hadn't gotten another offer, I would have been happy to work here.