British Airways Sales Analyst Interview Questions
& Process

So I applied for the Revenue Management Analyst position at British Airways. The interview process started with a case study that I had to prepare beforehand and then present. After that, there was a case-based assessment done on the spot, and finally, some typical competency and motivational questions were asked. The interview itself went well, and the people interviewing me were really professional and nice. Unfortunately, I got rejected, and they said I didn't pass the assessment stage, which was weird because I thought I had already completed the interview part. It was pretty discouraging to put in so much time and effort preparing and attending, only to get rejected without any feedback, even after I asked the recruitment team. For a company like British Airways, I expected at least a basic response or some helpful feedback. I really hope they can make their hiring process more transparent, especially for candidates who get to the interview stage. Giving feedback, even if it's short, shows you respect the candidate's time and effort.

The interview process started with an aptitude test that included math and inductive reasoning. This was followed by a case study assignment, which was given a few days before the interview. The case study involved analyzing a large dataset and answering specific questions, which then had to be presented during the interview. About 2-3 weeks after the case study presentation, there was a final interview that was more of a casual chat.

Had a telephone interview, followed by an exercise and a presentation. I don't really like phone interviews because you're usually on speakerphone with the interviewers, which causes echoes and can lead to dropped calls. This means you're constantly saying, 'The line broke up, could you repeat the question please?' It also makes it harder to understand people with strong accents! It felt too formal and structured; I think a 'get to know you chat' to start would be nice.