BMC Software Technical Support Engineer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at BMC Software.
BMC Software
Technical Support Engineer
Entry Easy Negative experience No offer 2 rounds
Interview process
Take home Recruiter call
Interview formats
Technical
Bad experience with BMC. HR sent an MCQ test link even though the job description wasn't relevant to my experience. I took the test and got 90% right. They then asked for my current and expected salary. A week later, HR said they couldn't proceed because my test score and profile didn't meet their expectations.
Confirmed questions1 question
- Easy MCQ questions were asked, and they were very basic.
BMC Software
Technical Support Engineer
Mid Average Positive experience No offer 2 rounds
Interview process
Technical screen Onsite
Interview formats
Technical Behavioral
So the interview was pretty structured and professional. It began with an assessment, and then there was an interview. They asked about tech troubleshooting, how to talk to customers, and just like, situational stuff. The interviewers were nice and let me take my time. I didn't get the job, but it was good to learn more about the role.
Confirmed questions1 question
- What would you do if you were leading a team and they weren't performing?
BMC Software
Technical Support Engineer
Entry Difficult Positive experience Accept offer 3 rounds
Interview process
Phone screen Technical screen Technical screen
Interview formats
Technical Technical
First there was a phone screen, then 2 technical rounds with Lead TSAs, and finally a manager round which was also technical. I heard back after 6-7 days and had to chase HR for updates.
Confirmed questions1 question
- Could you answer some hardcore Remedy questions, along with questions on Unix and Linux?
BMC Software Technical Support Engineer Interview Questions
Quoted word for word from BMC Software interview reports.
“Can you explain Active Directory in a Windows environment?”
Read reports →“Easy MCQ questions were asked, and they were very basic.”
Read reports →“What would you do if you were leading a team and they weren't performing?”
Read reports →“Could you answer some hardcore Remedy questions, along with questions on Unix and Linux?”
Read reports →“What basic questions did the interviewer ask?”
Read report →Formats, difficulty and experience
Across all 5 BMC Software interview reports.