Barnes & Noble Retail Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 111 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Barnes & Noble.
Barnes & Noble
Store Associate
Entry Easy Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
After I applied to a job post I got a call back for an interview. I went in person and talked with the interviewer who asked me some general questions. They let me know after that I got the job.
Confirmed questions1 question
- Could you tell me about your previous experience?
Barnes & Noble
Barista
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
I talked with the cafe lead. We chatted about the job and how it connects to cash wrap and other tasks. We also talked about how my personality would fit in. They asked me some scenario questions about dealing with unhappy customers and problems with coworkers.
Confirmed questions1 question
- Tell me your favorite book and then pitch a drink that matches it.
Barnes & Noble
Cashier
Mid Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral
The interview process was pretty straightforward. I had all three of my interviews on the same day. The managers were nice and on time. I liked that they actually took the time to learn about my past work before the interview, so they didn't spend a lot of time just reading my resume. Many of the questions they asked were actually about my previous experience.
Confirmed questions1 question
- What book are you currently enjoying the most?
Barnes & Noble Retail Associate Interview Questions
Quoted word for word from Barnes & Noble interview reports.
“What are the reasons I should sign up for a Barnes and Noble Membership?”
Read reports →“What do you enjoy reading and how do you keep current with new book releases?”
Read reports →“Can you play the telephone game where you listen to instructions and then relay them to someone else who then has to state them?”
Read reports →“Can you sell me one of these items: your favorite book, your phone, or a tablet?”
Read reports →“What would you do if a customer was causing a disturbance or misbehaving in the store?”
Read report →“What is the most difficult question regarding drink names and preparation at the cafe?”
Read report →“Could you suggest a complementary menu item to a customer based on what they've already chosen?”
Read report →“What would you do if a coworker was really rude to you?”
Read report →“In your own words, what does it mean to be a team player?”
Read report →Formats, difficulty and experience
Across all 111 Barnes & Noble interview reports.