Banner Life family of companies Interview Questions
& Process

The interview process was pretty simple and direct. It had about three to four stages: a recruiter call, then the hiring manager, followed by two peer interviews, and finished with a test. Having a recruiter involved made things clearer, too. They offered me the job really fast, all within a few weeks.

The interview process started in late February with a 20-minute phone call. They asked me to go over my resume and some basic questions about Microsoft Office. About four weeks later, at the end of March, I had my first interview with the manager. It was an hour long, and she asked me a strange question about who knows me best. Then, I met with the HR director to discuss benefits. After that, I had a short meeting with three women from the creative team. They asked about my organizational skills and past experiences. They said they'd be in touch. In April, I had my second interview. They mentioned that I was one of the top 3 candidates out of 160. I met with the Director of Sales, the HR director, the department manager, and the creative team. It was pretty casual, and they asked a lot about my personal life, like where I live, who I live with, and about my friends. It felt really weird. They also asked about my favorite movies and music. They made it clear they weren't fans of my music taste. They said they'd let me know in two weeks. After two weeks, I emailed the HR director but didn't hear back. A week later, I emailed the department manager. She told me they hadn't decided yet but would make a decision the following week and contact me either way, apologizing for the delay. I emailed her again a few weeks later with no response. I'm pretty sure they don't want to hire me at this point. The whole process was unprofessional, inefficient, and dragged on from February to May, and I still haven't heard back. They were super inefficient and unprofessional. I definitely wouldn't recommend wasting your time interviewing with them.

I had an initial phone chat with the HR Manager, who was really nice and gave me the lowdown on the company, perks, and what the job actually involves. She set me up for an in-office interview that would be about 2 hours long, where I'd meet with her and then do a panel interview with the 3 managers from the department. They do it this way so you only have to come in once. I had to fill out an online application before the interview. The HR interview was pretty detailed, and they told me about the salary range and gave me a brochure about benefits. The panel interview was also detailed, with set questions mostly focused on how I'd handle different situations. They also talked more about the work environment and the job itself. I thought the managers were friendly and answered my questions well. It was a good interview, and I left feeling pumped about the job and the company. The last step was doing some online skills tests at home for typing, Excel, and Word, which they emailed to me.

I interviewed with five people from the Administrative Services Department, including the hiring manager, department manager, some co-workers, and the customer service department manager. Since this role is interdepartmental, they really wanted to check out my background in actuarial work, life insurance, IT, and customer service.