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BankOnIT Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 11 interview experiences · FREE TO READ

2.1 Rounds average
Average Typical difficulty
81.8% Positive experience

Which role are you interviewing for?

7 roles · 11 reports

Candidate interview experiences

First-hand accounts from people who interviewed at BankOnIT.

Showing 4 of 11
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Manager

Other · a year ago

Manager Easy Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen Take home
Interview formats
Behavioral Other

It was pretty easy. I got a call a week later for a phone interview to set up a time to talk. Then there was a written assessment. It wasn't too tough in the end. They reached out again after a couple months.

Confirmed questions1 question
  • Why are you interested in working here?
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Technical Support

Operations · a year ago

Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Technical Behavioral

The interview process was very relaxed and the interviewers were very easy going to talk to. The energy in the room was great from beginning to end. They made sure the interview was comfortable.

Confirmed questions1 question
  • What are some basic troubleshooting steps for technical support?
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Support Specialist

Operations · more than a year ago

Entry Average Positive experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

It was a casual and laid-back, informal interview process. It felt more like a get-to-know-you session. I felt really good at the end of it. They place a big emphasis on picking the right people for their culture, which I liked.

Confirmed questions1 question
  • What do you seek in an employer?
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BankOnIT

IT Helpdesk Technician

Operations · more than a year ago

Mid Difficult Neutral experience No offer 3 rounds
Interview process
Phone screen Phone screen Onsite Technical screen Background check
Interview formats
Behavioral Technical

The process involved a phone screening, followed by a phone interview, and then an in-person interview that included an oral technical test. The technical test was challenging and primarily Windows-based. They also mentioned they conduct credit checks for candidates.

Confirmed questions1 question
  • Describe a time you managed a difficult customer and the steps you took.

BankOnIT Interview Questions

Quoted word for word from BankOnIT interview reports.

What are some basic troubleshooting steps for technical support?

Read reports

Can you tell me what you understand about the financial industry?

Read report

How would you manage a situation with a dissatisfied customer?

Read report

Formats, difficulty and experience

Across all 11 BankOnIT interview reports.

Interview formats

Behavioral 61.1%
Technical 33.3%
Other 5.6%

Interview difficulty

Easy 9.1%
Average 81.8%
Difficult 9.1%

Candidate experience

Positive 81.8%
Neutral 18.2%

Reports by job function

Operations 7
Engineering 2
Other 1
Sales 1