Difficulty
Average
Candidate-reported interview insights
Azul - Linhas Aéreas Brasileiras Customer Support interviews, decoded.
Explore commonly reported questions, interview rounds, difficulty, duration, and candidate experiences for the Customer Support role at Azul - Linhas Aéreas Brasileiras.
4 rating Airlines, Airports & Air Transportation
Interview overview
Average rounds
2.2
Average duration
~44 days
Difficulty and candidate experience
Interview difficulty
easy27.3%
average54.5%
difficult18.2%
Candidate experience
negative18.2%
positive81.8%
Candidate-reported interview process
I was excited to get the invitation to join the process. However, the process was done online via a platform. Unfortunately, I couldn't complete the process within the given time because the platform had issues with video transmission during the test. I contacted the responsible person via email 3 times to report the transmission error, but I never got a response.
It was chill, no pressure, talking openly and comfortably with the interviewers. It was group and then individual, and the company responded quickly.
There was an easy test, the interviewer was nice and very kind but the manager who was accompanying the process was very serious and the group dynamic was relatively easy.
Common Azul - Linhas Aéreas Brasileiras Customer Support interview questions
A focused selection of the most detailed candidate-submitted questions.
- 1
What do you consider important in customer service?
- 2
Você tem experiência em atendimento ao cliente?
- 3
Qual a sua disponibilidade de horário?
- 4
O que faria com um colaborador ABS?
Interview question formats
Group25.9%
Behavioral22.2%
Technical18.5%
Other14.8%
Presentation14.8%
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Interview information is based on candidate reports and may not represent the current official hiring process of Azul - Linhas Aéreas Brasileiras.