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Candidate-reported interview insights

Automation Anywhere Technical Support Engineer interviews, decoded.

Explore commonly reported questions, interview rounds, difficulty, duration, and candidate experiences for the Technical Support Engineer role at Automation Anywhere.

3.9 rating Enterprise Software & Network Solutions

Interview overview

Difficulty

Average

Average rounds

3.4

Average duration

~44 days

Difficulty and candidate experience

Interview difficulty

easy14.3%
average42.9%
difficult42.9%

Candidate experience

positive100%

Candidate-reported interview process

First, I had a chat with HR to talk about my background and why I'm interested in this company. Then, there was a technical round covering general knowledge for a tech support role and some troubleshooting problems. After that, I met with a Manager for scenario-based questions, focusing on how I'd handle different client situations. The last step was a discussion with the hiring manager about my experience and potential contributions.

The process is good with interesting questions. I'm waiting for the best to happen. The recruitment team is good and I’m waiting for my result. Overall a good experience with this interview.

I had 3 main rounds apart from screening and HR rounds. 1 screening, 2 technical and 1 manager round. The result of each round is very quick and prompt. Technical rounds are strictly based around the RnR and are very thorough.

Common Automation Anywhere Technical Support Engineer interview questions

A focused selection of the most detailed candidate-submitted questions.

  1. 1

    Describe one scenario where you have maintained an escalation.

  2. 2

    What are your background and interests in the company?

  3. 3

    How do you deal with clients in different situations?

  4. 4

    How do you handle general troubleshooting questions?

Interview question formats

Behavioral46.7%
Technical46.7%
Group6.7%

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Interview information is based on candidate reports and may not represent the current official hiring process of Automation Anywhere.