Aucera Customer Support Representative interviews, decoded.

The interview was conducted remotely via computer. I was initially told I'd been hired, but then heard nothing for over two and a half months. I made more than 20 calls with no response. It felt very unprofessional. I'm concerned because they have my personal tax information but haven't reached out.

The hiring process was very fast. After I sent in my application, they scheduled a phone interview. The next step after that was an in-person interview. Once I finished that, they told me when they would decide.

I walked in and answered some background questions. Then I did a virtual interview with the recruiter on a computer they had in the back. After that, the recruiter asked me more background questions. They offered me the job right then and there, and I accepted.