Arvato Customer Support Representative interviews, decoded.

If anyone needs a starting job to gain confidence, experience...this is the place to be. This company does not pay much, just the basic pay but spend a year or so and then you can move up with other companies or as other profiles.

They tested my ability to handle difficult customers and to confirm my bilingualism.

I first applied online using careerbuilder. They got in touch pretty fast and I had an interview with the location manager. I think I did well and answered everything straight up. We had a good chat, and she said I was perfect for the job and would let me know by the end of the week. I didn't hear anything by Monday, so I called and left a bunch of voicemails over four days. She finally called back to say they went with someone else.