Difficulty
Average
Candidate-reported interview insights
Amdocs Technical Support Engineer interviews, decoded.
Explore commonly reported questions, interview rounds, difficulty, duration, and candidate experiences for the Technical Support Engineer role at Amdocs.
3.7 rating Enterprise Software & Network Solutions
Interview overview
Average rounds
3
Average duration
~44 days
Difficulty and candidate experience
Interview difficulty
easy16.7%
average83.3%
difficult0%
Candidate experience
positive100%
Candidate-reported interview process
it consisted of 2 rounds, the first one was an online test which included questions from Linux, DBMS, C, and one coding question on linked lists. They asked questions from almost every section. Based on the marks scored in the online test, they categorized all of us into two profiles: developer and testing. I got selected for testing.
I got referred by someone I know and the whole thing took about 4 weeks. I had my interviews at Amdocs in Pune back in August 2019. First up was an HR Round where they checked my aptitude, career goals, and people management skills, and asked about my current job. Then, there was an Operations Round for a technical assessment, to discuss the job description, and see if I'd be a good cultural fit. Finally, another HR Round came up to talk about salary and benefits.
The interview process was straightforward. It started with an aptitude test, followed by a face-to-face technical interview, and concluded with an HR round. This was for a position in Pune, and selections were based on the current requirements.
Common Amdocs Technical Support Engineer interview questions
A focused selection of the most detailed candidate-submitted questions.
- 1
Describe how you would handle being on call overnight and receiving two urgent customer calls simultaneously. What would be your priority?
- 2
How do you demonstrate your genuine passion for customer support and ensure your commitment to this field?
- 3
Can you answer some technical questions about Unix and MySQL?
- 4
Tell me about your last project and explain it.
Interview question formats
Technical41.2%
Behavioral35.3%
Coding11.8%
Presentation5.9%
Other5.9%
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Interview information is based on candidate reports and may not represent the current official hiring process of Amdocs.