Difficulty
Average
Candidate-reported interview insights
AIG Customer Support Representative interviews, decoded.
Explore commonly reported questions, interview rounds, difficulty, duration, and candidate experiences for the Customer Support Representative role at AIG.
3.6 rating Insurance Carriers
Interview overview
Average rounds
2.1
Average duration
~44 days
Difficulty and candidate experience
Interview difficulty
easy10.5%
average84.2%
difficult5.3%
Candidate experience
negative21.1%
positive63.2%
neutral15.8%
Candidate-reported interview process
It was a good interview process. The interviewers were nice and made me feel comfortable. They asked questions about how I would handle different situations. First, I had a phone interview with HR, and then a Zoom interview with the hiring manager.
Even though it was just one interview (perhaps because of COVID), the experience was great. They let me be myself. There was a lot of role-playing and questions, just answer them honestly and you'll be fine. I received a job offer two days later.
Quick responses and good. Benefits like vacation and PTO are great. The holiday schedule and pay are on point. It's annoying that I have to write a review before seeing other reviews, gotta have 30 words.
Common AIG Customer Support Representative interview questions
A focused selection of the most detailed candidate-submitted questions.
- 1
What makes you qualify for the position?
- 2
Describe your previous work experiences.
- 3
How to deal with an irate customer.
- 4
How would you resolve conflicts
Interview question formats
Behavioral65.5%
Technical27.6%
Other3.4%
Group3.4%
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Interview information is based on candidate reports and may not represent the current official hiring process of AIG.