Affiliated Computer Services Customer Support Representative interviews, decoded.

The interview process was smooth. The recruiter started on time and we wrapped up around lunchtime. This included the operations interview. The recruiter had me take a lunch break and come back so she could give me the results.

I interviewed with the call center manager and then a supervisor. They both asked standard questions and were really easy to talk to. I got an offer immediately, then had to do a drug screening and fill out some paperwork before starting work within a week.

It was formal. The interviewer tried to make it relaxed, but they seemed new to it. It was scripted, a psychological type interview. These interviews try to be objective but make applicants uncomfortable and don't show how they handle clients or written communication.